Cancellations must be made before 4 weeks (30 days) prior to the scheduled booking arrival date for the deposit to be refunded, minus a $100.00 processing fee. Any cancellations made after 28 days prior to the scheduled booking arrival date is non refundable forfeiting the total amount owed, unless the property can be re-rented, in which case the full amount would be re-funded minus a $100.00 cancellation fee.
An advanced lodging reservation payment equal to the cost of 1-night's stay, plus tax, is required to reserve all vacation homes. The balance in full is due 30-days prior to guest(s) scheduled date of arrival*.
*Reservations booked December 15th through January 4th, must be paid in full at the time of booking. No cancellation monies will be refunded after November 15th unless the property is re-rented.
Management reserves the right to cancel any reservation; which would result in a full refund to the guest/cardholder.
Check-In/Check-Out Procedures:
1.) CHECK-IN TIME IS AFTER 4 P.M. AND CHECK-OUT IS 11 A.M. SHARP. NO early check-ins unless otherwise permitted previous to check in. Guests will receive a rental package with one gate access card (if home is in a gated community, house keys, as well as special instructions & directions. Before check-out, the guests/cardholder(s) are responsible to complete the following housekeeping measures: 1) Start a load of laundry 2) Bring all dirty towels to laundry area, and start one load of towels in the washer before leaving, 3) All dirty dishes must be rinsed and placed in dishwasher, and the dishwasher must be started. Clean dishes must be put in the location in which they were found. Any vacation property left unduly cleaned will result in a $40.00 per hour cleaning charge with a one-hour minimum service charge.
2.) All household trash, and or garbage should be placed in refuse containers and should NOT be left outside. Prior to departure, trash bags should be left on kitchen floor for housekeeping to dispose of. Avoid leakage by double wrapping each trash bag with a second trash bag. At CHECK-OUT, VACATION PROPERTY MUST BE LOCKED AND ALL KEYS AND GATE ACCESS CARDS are to be left in the provided lock box which is at the entry door. Any keys not left in the specified location, will cause the cardholder(s) to be charged up to a $150.00 fee for cards/keys that are lost or not returned.
Security/Damages Agreement:
1) All damages done to vacation property including, but not limited to
a) damage done to furnishings, appliances, hot tubs, structures, or surrounding areas
b) the removal of any Homeowner personal property items.
The cardholders/Guest(s) will be held responsible for any damages or missing items. The Cardholders credit card will be charged for the full cost of fixing or replacing any damaged or missing items.
2) Guests are required to leave the vacation property on the date scheduled for departure by 11:00 a.m. Any guest(s) who do not leave the vacation property by 11:00 a.m. will incur a fee on the cardholder(s) credit card of one night’s stay.
3) For Guests staying in the Gated Community of Snowline: Guests are required to comply with the Snowline Community Homeowners Association Rules and Regulations (a copy is located in vacation properties). If guests fail to adhere to these rules and regulations, the cardholder will be held responsible to pay any fines charged to the Homeowner. NOTE: If the front community drive through gates are damaged by misuse (i.e. two cars entering at a time), there will be a fine of up to $300.00 incurred by Snowline Community Club, this will be the responsibility of the guest to pay and will be charged to the credit card.
4) Homeowners will not be held responsible for guest’s personal property.
Use at Your Own Risk:
1.) All of the vacation properties are privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The guests use the premises and or their facilities at their own risk. The Homeowners are not responsible for the loss of personal belongs or valuables of the guest. In addition, the following problems will not be cause for a refund of any rental money:
a) Problematic road/weather conditions b) breakdown of DVD players, hot tubs, or other recreational equipment c) power outages d) construction work in the area. By accepting this reservation, it is agreed that all guests are assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.
Smoking:
1.) Smoking is not allowed within any vacation rental property. Guests may smoke outside of the properties, but they are responsible for disposing of any cigarette/cigar related remnants in the proper provided receptacles. Any cigarette/cigar related remnants left on the ground may incur extra cleaning fees.
Maximum Occupancy Limits:
1) Occupancy limits are clearly specified for each vacation rental. Compliance with these limits is compulsory. Breaking occupancy limits will result in a loss of guests stay.
Guests will be removed and reservation money will not be refunded.
Pets:
1) Pets are permitted in specific pet friendly vacation properties only with prior approval. A maximum of two domesticated pets are allowed, and a $10 per night per pet fee applies. All pets must be leashed at all times. Pet owners are responsible for the cleaning up of any/all pet refuse. Pets are not allowed on any furniture at any time including but not limited to couches, chairs, beds, and tables. In addition, pets are not allowed in bedrooms. Any evidence of pets on furniture or property damage due to pets may incur extra cleaning or repair fees.
By signing below, I agree to the terms and conditions of this agreement.
