Luxury Getaways, LLC Policies
Booking Policies
1. Guests need to sign a rental agreement and pay in full for the vacation property prior to checking in.
2. An advanced lodging reservation payment equal to the cost of 1-night's stay, plus tax, is required to reserve all vacation homes.
3. The balance in full is due 30-days prior to guest(s) scheduled date of arrival.
4. Renters are required to give a valid credit card # as a damage deposit for any infractions discussed in the rental agreement.
5. The guest/cardholder is responsible for giving the accurate number of guests that will be staying in the home. And the guest/cardholder is responsible for staying within the vacation homes maximum capacities. (This is strictly enforced and punishable by an early eviction without refund).
6. The guest(s)/Cardholder(s) must be a minimum of 23 years old.
7. Management reserves the right to cancel any reservation; which would result in a full refund to the guest/cardholder.
8. There is a two-night minimum stay, with a three-night minimum on holiday/special event bookings.
9. Reservations booked December 15th through January 4th must be paid in full at the time of booking. No cancellation monies will be refunded after November 15th unless the property is re-rented.
10. One night stays are available if a vacation property has no reservations four days prior to the sought after date. One-night rentals are subject to a $100.00 additional charge, and can only be booked over the phone.
11. Pets are only allowed at specific "pet friendly" properties with a maximum of two pets per night per booking, and must be reported to management at the time of booking. There is a $10 fee per pet per night that the guest/cardholder is responsible for.
12. Failing to disclose the accompaniment of pets will result in a fee totaling the amount of one nights stay.
Rate Policy
1. Rates and fees are all quoted in U.S funds. A WA State sales tax of 8.5% in addition to a WA State Lodging tax of 2% will be collected with the total amount due.
2. There is a two night minimum rate on all regular bookings. And a three night minimum rate on all holiday/special event bookings.
3. One-night rentals can be made by phone at a rate disclosed by management.
4. Rates are subject to change at any time without notice. However the rate of a booked reservation will always be honored.
Cancellation Policy
1. Cancellations must be made before 4 weeks (28 days) prior to the scheduled booking for the deposit to be refunded, minus a 100.00-processing fee. Any cancellations made within 28 days of scheduled check-in will be forfeited, unless the property can be re-rented; in which case the full amount would be refunded minus a $100.00 cancellation fee.
Arrival/Departure Policies
1. CHECK-IN TIME IS AFTER 4 P.M. AND CHECK-OUT IS 11 A.M. SHARP. NO early check-ins. Guests will receive a rental package with house keys as well as any special instructions. Before check-out, the guests/cardholder(s) are responsible to complete the attached list of housekeeping measures.
Any vacation property left unduly cleaned will result in a $40.00 per hour cleaning charge with a one-hour minimum service charge.
Housekeeping Requirements
1. Start a load of laundry.
2. Strip all beds of sheets and pillowcases and place them in front of the washing machine with other used towels and linens.
3. All dirty dishes must be rinsed and placed in dishwasher, and the dishwasher must be started. Clean dishes must be put in the location in which they were found.
4. Make sure the hot tub cover cable is locked and secure.
5. All doors and windows need to be closed and locked.
6. Unplug toasters, coffee makers, can openers, blenders.
7. Turn off all inside lights.
8. Reset the thermostat to 55 degrees to instructed temperature found on label above thermostat.
9. LOCK MAIN ENTRY AND EXIT DOOR AND PLACE YOUR GATE ACCESS CARD AND HOUSE KEYS IN THE DROP BOX.
Recreational Equipment Policies
1. Skis, snowboards, sleds or other related recreational equipment are the responsibility of the guests/cardholders. Please do not store any recreational equipment on the hardwood floors as the melting snow and wet equipment will destroy the floors.
2. Damages caused by equipment will incur charges for repair or re-placement of vacation rental structures or furnishings to guests’/cardholders’ credit card. Such damages could be in the form of scratches/dents in floors or walls, water damage upon floors or furnishings, etc.
Privacy Statement:
Luxury Getaways, LLC does not share, rent, or sell personally identifiable information about individuals who access the website to other individuals, corporations, or organizations. Luxury Getaways, LLC reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of various areas on the web site and to use such information in any way.
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